Meet the man behind the plumbing business

After we had such interest in the story behind the crying baby logo, we thought we’d introduce you to the man behind Justin Dorsey Plumbing. Here’s a chance to learn more about Justin Dorsey, the guy who started it all.

A personal interview with Justin Dorsey

  1. Are you originally from Danville?  I have lived in Danville since 1962, when I moved here with my parents and two older twin sisters when I was four years old. My dad was in the military (U.S. Air Force) and had a mobile home. He traded in that mobile home to use as a down-payment on a farm here in Danville.
  2. What was your first-ever job? I got a job driving a Minneapolis Moline tractor, raking hay for a dairy farmer at $.50 per hour. I liked it. I always enjoyed work and staying busy.
  3. Tell us a little about your family.  My father was an ornamental iron worker for Iron Workers Local 22 in Indianapolis. He grew up in Barlow, Ky. My mother was from Waveland, Ind. My parents originally met at a dance hall in Cayuga, Ind., in 1956. I have two older twin sisters and a younger brother. I met my wife, Judy, while we went to Danville High School — she was a friend of my sisters. We were married on Sept. 3, 1977. We have three children and 11 grandchildren. Another interesting thing is that, although she was raised in Richardson, Texas, we were both born in Lebanon, Ind. When we got married, we had to find our birth certificates, and we discovered the same nurse had signed both of our birth certificates.
  4. What were you like in high school? I wrestled in high school. I also played the trumpet in my high school band class, although I wasn’t the most attentive band student. It was mostly just for fun.
  5. What are your favorite hobbies?  I enjoy a lot of different activities — cycling, horseback riding, fishing, hunting, shooting clays, camping and softball. I took two camping and fishing trips this summer (2017) — one in Alaska and one in Canada.
  6. What is something most people don’t know about you? I received a Competent Toastmaster (CTM) award designation from Toastmasters International, a membership organization that helps leaders improve their speaking and leadership skills.
  7. Where did you go to college? I graduated from a Purdue Agricultural short course, and I started farming. I probably raised 40 sows and 500 pigs, until the Jimmy Carter era when I went out of business. Then I worked for a contractor doing night calls, and I decided to get my Master Plumber’s License in November 1983 and start Justin Dorsey Plumbing.
  8. What attracted you to plumbing? I liked the fact that it is a service everyone needs and requires a state license.
  9. What is your favorite part about running your business?  I enjoy the freedom I have to plan my own schedule.
  10. What is the worst or weirdest plumbing disaster you’ve ever seen? That’s a hard question. I’ve seen tons of flooded basements, floating carpet. One time, I was called out to a home that had a well pump that had been hit by lightning. The pipes went through the side of the house, so that was pretty unusual to see that amount of damage. I’m thankful to say we have not had any accidents that have disabled my staff members. Plumbing can certainly be a dangerous job, especially with men working in ditches and with electricity around water!
  11. If you could be anything else besides your current job role, what would you be?  I’d be a general contractor. I’ve always liked building things. I’ve built more than a dozen buildings, built townhomes, single family homes and even renovated a house on Clinton Street here in Danville.

Fall Pipe Prep: 4 tips to prevent frozen pipes this winter

4 tips to prevent frozen pipes this winterWhile Indiana’s recent unseasonably warm temperatures might have had you fooled, the fall season is here, and it’s time to start thinking about prepping your plumbing for winter.

When water freezes, it can slow the passage of water inside your home’s pipes to a trickle, and, if left untreated, the frozen water will continue to build and expand until the pressure causes the pipes to burst. Frozen pipes and pipes that have burst can be costly to fix.

Avoid frozen pipes by taking these proactive steps before the cold weather arrives.

  1. Drain water from outdoor faucets and water systems. 
Prevent standing water from freezing in unused pipes by draining the water from the pipes before the season’s first freeze. Not sure how to do this? Follow these helpful steps from DoItYourself.com.
  2. Add insulation to any pipes that are outdoors or in unheated areas, including pipes connected to outdoor faucets, garden hoses, underground sprinkler-systems or pipes in crawl spaces, unfinished basements, attics and garages. There are various types of insulation you can use, from newspaper and plastic wrap to more durable foam insulation pipe sleeves you can purchase at a hardware store.
  3. Leave your kitchen and bathroom cabinets open if you’re away from home for a long period of time.
    If you plan to go out of town or be away from your home for more than a day, lower your chances of frozen pipes by keeping your kitchen and bathroom cabinets open. This will ensure your pipes have access to the warm air inside your home.
  4. Never set your thermostat to lower than 55 degrees.
    It’s common for homeowners to try to save on winter energy costs by lowering their thermostats during the night or when they plan to leave town for the weekend. However, this can be a risky decision when low temperatures are expected. If you’re expecting subzero temperatures or wind chills, let your furnace blower run. This will more evenly heat your entire house, including those areas that are harder to reach, like the crawl space. Slightly higher energy bills will be less cumbersome to deal with than costly repair bills.

We know it’s never a good time to not have running water! If you suspect your pipes are frozen or your pipes have burst, contact us at (888) 242-2937, and we’ll get you up and running again.

Save

Save

Do aging pipes pose a health risk to you and your family?

In 2014, more than 100,000 Flint, Mich., residents were exposed to contaminated water, after improperly treated water from the Flint River caused aging lead pipes to corrode and leach lead into the water supply. A state of emergency was declared in 2016, rightfully prompting a nation-wide discussion about aging pipes and water safety.

How can lead get into our drinking water?

Aging pipes can be a risk to you as a homeowner, whether you live in an older home or a brand-new home. Exterior service line plumbing runs from the water main into your home, while your interior premise plumbing includes the pipes, joints, solder and faucet fixtures used inside of your home (under sinks, behind toilets, etc.).

Homes built prior to the 1980s are more likely to have lead pipes or parts in their premise plumbing. However, even if you live in a newer home, you’re not necessarily safe from lead exposure. Because most of Indiana’s pipes were installed after World War II and some even as far back as the 1890s, many of them consist of lead or have been soldered together with lead. As these pipes age and decay, particles from the pipes can break off into the water stream and pose serious health risks to Hoosiers — something that has been a topic of discussion in the Indiana State Legislature since the Indiana Finance Authority released this November 2016 report.

What are the health risks associated with lead?

Lead is a neuro-behavioral toxin that can cause learning, behavioral and developmental issues in children. Adults exposed to lead may experience kidney damage, anemia (iron deficiency) and hypertension.

Lower your risk for plumbing-related lead exposure by:

  • Finding out what pipes you have, either by hiring a plumber to do an inspection, looking at your home inspection report or using this helpful tool available through NPR.org.
  • Hiring a plumber to replace plumbing that consists of lead or that shows signs of corrosion, such as discoloration, stains, dimpling and flaking.
  • Using a tap water filter that has been certified by the Public Health and Safety Organization. Just look for an NSF-certified logo on the package.
  • Practicing safety when you return from long trips. Run water out of your faucets for one to two minutes, if it’s been sitting in your pipes for more than six hours and especially if it has not been used for more than one day. This will flush out any accumulated lead or other chemicals.

GET PEACE OF MIND. CONTACT US FOR AN INSPECTION.

If you’re concerned about your risk for lead exposure, it’s worth it to contact Justin Dorsey Plumbing and ask for an inspection. Contact us at (317) 745-4830 or info@justindorseyplumbing.com.

College isn’t for everyone: Why a skilled trade is a great career option

Justin Dorsey Plumbing apprentice photoJason Quear was a typical teenager in 2003, a recent graduate from Avon High School and newly enrolled in IUPUI, on his way to earning a four-year degree. Once he started, however, he realized college just wasn’t for him.

“I was miserable,” he explained. “I was in and out of school for several years, trying out different majors, but I just couldn’t see the light at the end of the tunnel.”

Jason knew he needed to find another avenue to a career. After doing some online research, he discovered an opportunity for an apprenticeship with Justin Dorsey Plumbing. He said he had always enjoyed building and fixing things, so he thought plumbing would be a good career path with great long-term job security.

He was right. Today, Jason is an apprentice with Justin Dorsey Plumbing, and he’s loving it.

“Nothing is typical about the work we do,” he said. “Every day we have to solve a new problem that we may have never seen before .… I enjoy the classroom learning and the hands-on work that we do in the field.”

How does an apprenticeship work?

An apprenticeship is a unique education opportunity that combines classroom instruction with paid, on-the-job training.

Career Training Base says there are currently more than 1,000 apprenticeship programs in Indiana. To enroll, the individual must have a “program sponsor,” meaning a company where the apprentice works nearly full-time or full-time hours while he or she is learning the trade. Apprenticeships can last anywhere from three to five years, depending on the program.

Consider a Justin Dorsey Plumbing apprenticeship.

Justin Dorsey Plumbing’s apprenticeship is certified by the U.S. Department of Labor’s Bureau of Apprentice Training and includes two different divisions — new construction (where a plumber would install plumbing in newly-built buildings) and service (where a plumber would go to existing homes or facilities to repair or maintain the plumbing). It requires 7,600 on-the-job training hours with 576 classroom hours.

It may sound daunting until you consider this: Justin Dorsey Plumbing offers 100 percent tuition reimbursement if an apprentice stays with the company, meaning you can graduate with no college debt! What’s more, while other program sponsors may require union membership, Justin Dorsey Plumbing is a non-union sponsor, offering the same benefits that a union shop offers without the membership dues.

Currently, there are 10 apprentices working through Justin Dorsey Plumbing’s program.

How do I get started?

To get started as an apprentice, interested individuals must:

  • Present a birth certificate
  • Possess a high school diploma or GED
  • Have a personal interview with Justin Dorsey Plumbing (program sponsor)
  • Take an aptitude test
  • Pass a drug test

For more information or to get started with Justin Dorsey Plumbing, don’t hesitate to reach out to us at (317) 745-4830 or info@justindorseyplumbing.com. We accept apprentices from all over central Indiana, and we are committed to hiring veterans whenever possible.

An apprentice’s advice for others

Now in his second year as a Justin Dorsey Plumbing apprentice, Jason says that an apprenticeship is a great opportunity for undecided individuals to see if that career path is really something they want to do.

“Unlike the traditional college route, I didn’t have to wait through two years of prerequisites before getting to focus on my desired field,” he said. “In the first few days of my apprenticeship, I was out in the field, learning and earning money.”

8 Reasons Why Customers Choose Justin Dorsey Plumbing

8 Things to Look for When Choosing a Plumber - Infographic

8 Things to Look for When Choosing a Plumber – Infographic

Are you sick of it yet? It’s easy to get overwhelmed with all the gimmicks, special deals and “better than great” offers that companies are advertising right now.

After 30 years in this business, I’d rather tell it to you straight. Our approach may not be as glamorous and flashy, but we’re plumbing specialists, not infomercial pitchmen.

So my “offer” to you is really what we do all the time. We think you’ll appreciate this approach far more.

Customers who choose Justin Dorsey Plumbing enjoy:

  1. 24-Hour Service. When you need it; where you need it. Your stuff doesn’t break on schedule, so why should we make you wait while a flood builds in your basement?
  2. On-Time Service Guarantee. Tired of waiting on “no shows?” You want service when you want it! We’ll be there within 24 hours (usually way less), or we will recommend another company to serve you more quickly. This is our commitment to service and your satisfaction.
  3. A Company That Stands By Its Work. When we install a new plumbing upgrade for your home, your technician will go over the plumbing warranty options available to you.
  4. “Fixed Right” Guarantee. You don’t have time to chase down the guy who “almost fixed” your home service problem. If we didn’t fix the issue the first time, we’ll come back until it is — at our expense, not yours. We’ll get it done right, guaranteed.
  5. Hassle-Free Maintenance Agreement Plans. Take something off your to-do list. Get a Home Maintenance Agreement to put your home plumbing maintenance on autopilot. You get regular system services, scheduled reminders, significant savings, priority service and more.
  6. Fast, Effective “Drain Relief.” We send your standing water away where it belongs! Fast solutions to your drain problems are one phone call away.
  7. Pressure Problems? It’s no fun to have your faucet slow to a trickle just because someone else is using the plumbing. We can fix that for you.
  8. Hot Water Right Now. From conventional water heaters that always gush plenty of hot water to “state of the art” Instant Hot Water Systems that are as fast as that last luxury hotel you stayed in, we can hook you up. Just call for details.

This is how we’ve done it for the last 30 years, and we’re not stopping now.

We really want you to join our “family” of customers. We hope you’ll consider us the next time you need help with your home or commercial property plumbing issues.

Check out the details behind the A+ rating we received from the Better Business Bureau.

Save

Save

4 common plumbing problems: how you can prevent them today

Avoid a plumbing disaster with a free plumbing inspectionThere’s a long list of things that can go wrong in a home’s plumbing systems. After more than 30 years in the business, we’ve seen and fixed it all.

Here are 4 common plumbing problems that we repair on a regular basis and how to prevent them:

  1. Leaky toilets – At least once a year, check your toilet for leaks by adding a small amount of red food coloring to the tank, and then check the toilet bowl later. If the toilet bowl water is colored red, water is seeping through from the tank, and you should replace the tank ball and its connectors.
  2. Malfunctioning water heaters – Before doing any maintenance on your water heater, first shut off the power and read your owner’s manual. At least once every three months, drain water from the tank to rid the tank of built-up sediment. 
   Periodically you’ll need to check the water heater burner. It should appear blue with yellow tips. If it’s mostly yellow, or if it’s sooty under there, your flue may be clogged. This is a dangerous situation, and you should call a technician to inspect the appliance. 
   Have your water heater serviced by a professional technician at least once every two years.
  3. Clogged sink or shower pipes – To help prevent clogs, avoid rinsing fats and cooking oils down the kitchen sink, and fit all your tubs and shower drains with a strainer that will catch hair and soap chips. If left to go through the pipes, these items solidify and cause clogs.
  4. Garbage disposal problems – Extend the life of your garbage disposal by using cold water when running it, avoiding overloading it, never disposing of hard items like bones or corn husks and never using a caustic drain opener (like Liquid-Plumr). If the disposal stops working, try the reset button located on the bottom of most disposals before calling a technician.

We hear it all the time. Homeowners call us with a plumbing emergency and then say, “I wish I would have known how to prevent this.”

You can prevent plumbing emergencies by being proactive and scheduling a Free Plumbing Inspection with us.

Our free plumbing inspection includes:

  • A visit from one of our efficient, highly-skilled plumbing technicians, who will check your home’s plumbing.
  • A thorough inspection of your plumbing – everything from pipes, faucets and washing machine hoses, to supply lines, water pressure and toilets.
  • A written report of our findings and recommendations on how to proceed.

This is a $167 service and worth every penny, but we’re giving it to you for free until May 31!

Schedule your free inspection today by filling out our online request form or calling us directly at (317) 745-4830.

Prevent disaster before it strikes: Get a free plumbing inspection

I know. You’re wondering, ‘Why do I need to read something from a plumbing company when I don’t have any plumbing problems?’ That’s just it. Most plumbing nightmares start slowly, silently ruining property before homeowners are even aware there’s a problem.

That’s why nearly 90 percent of our calls are “emergencies.”

Just like every other aspect of your home, your home’s plumbing system ages too. Connections get loose. Plumbing lines fail. Hidden problems fester beneath the surface.

When leaks occur, water flows between walls, through ceilings, below floors – water can flow anywhere. And if this water reaches your electrical outlets or turns into toxic mold, it is potentially deadly for you and your family.

You can avoid this disaster for FREE with a plumbing inspection from us.

Avoid a plumbing disaster with a free plumbing inspectionOur free plumbing inspection includes:

  • A visit from one of our efficient, highly-skilled plumbing technicians to check your home’s plumbing.
  • A thorough inspection of your plumbing – everything from pipes and faucets to supply lines, water pressure and toilets.
  • A written report of our findings and recommendations on how to proceed.

Why are we doing this?

These free inspections enable us to spread the word about our business and gather research on homes in the area. But after we do a great job with your inspection, it is our hope that you’ll remember to call us in the future when you need a plumber. For now, just enjoy the free inspection and the peace of mind it provides.

Contact us

Schedule your free inspection today by filling out our online request form or calling us directly at (317) 745-4830.

The bacteria you need for your plumbing

Look at your septic system this way, it is the same as a large wastewater treatment plant in Crawfordsville, Greencastle, Plainfield, Brownsburg or Avon. It’s just a smaller version.

bio1_dry

From time to time, the Indiana Legislature is lobbied to regulate your home septic system under the same guidelines as the larger systems in the town you live near. Of course, Justin Dorsey Plumbing doesn’t condone this approach, but it is important to consider your septic system as a crucial element for the health and safety of you, your family, and your neighbors.

Your septic tank operates with a flora of bacteria that breakdown the solid organics, as well as the oily ones. But, did you know that many household chemicals and detergents destroy that helpful bacteria? Take something as harmless sounding as anti-bacterial soap. It’s good for you (not necessary, though), but not for your septic tank.

Enter BioOne, a patented concoction that:

  • Replaces the friendly bacteria in your mini-wastewater treatment plant.
  • Eliminates organic buildup in your pipes and the odor from the residue.
  • Will maintain a free-flowing system and remedy a sluggish one with regular use.

BioOne is safe for use in all septic systems, grease traps, holding tanks, boat bilges, and all drain lines. It is 100 percent biodegradable. It is recognized by the EPA and safe for humans and pets.

Make sure you check with your technician to get your bottle of BioOne and sleep better knowing that you are helping your septic system.