Prevent disaster before it strikes: Get a free plumbing inspection

I know. You’re wondering, ‘Why do I need to read something from a plumbing company when I don’t have any plumbing problems?’ That’s just it. Most plumbing nightmares start slowly, silently ruining property before homeowners are even aware there’s a problem.

That’s why nearly 90 percent of our calls are “emergencies.”

Just like every other aspect of your home, your home’s plumbing system ages too. Connections get loose. Plumbing lines fail. Hidden problems fester beneath the surface.

When leaks occur, water flows between walls, through ceilings, below floors – water can flow anywhere. And if this water reaches your electrical outlets or turns into toxic mold, it is potentially deadly for you and your family.

You can avoid this disaster for FREE with a plumbing inspection from us.

Avoid a plumbing disaster with a free plumbing inspectionOur free plumbing inspection includes:

  • A visit from one of our efficient, highly-skilled plumbing technicians to check your home’s plumbing.
  • A thorough inspection of your plumbing – everything from pipes and faucets to supply lines, water pressure and toilets.
  • A written report of our findings and recommendations on how to proceed.

Why are we doing this?

These free inspections enable us to spread the word about our business and gather research on homes in the area. But after we do a great job with your inspection, it is our hope that you’ll remember to call us in the future when you need a plumber. For now, just enjoy the free inspection and the peace of mind it provides.

Contact us

Schedule your free inspection today by filling out our online request form or calling us directly at (317) 745-4830.

The bacteria you need for your plumbing

Look at your septic system this way, it is the same as a large wastewater treatment plant in Crawfordsville, Greencastle, Plainfield, Brownsburg or Avon. It’s just a smaller version.


From time to time, the Indiana Legislature is lobbied to regulate your home septic system under the same guidelines as the larger systems in the town you live near. Of course, Justin Dorsey Plumbing doesn’t condone this approach, but it is important to consider your septic system as a crucial element for the health and safety of you, your family, and your neighbors.

Your septic tank operates with a flora of bacteria that breakdown the solid organics, as well as the oily ones. But, did you know that many household chemicals and detergents destroy that helpful bacteria? Take something as harmless sounding as anti-bacterial soap. It’s good for you (not necessary, though), but not for your septic tank.

Enter BioOne, a patented concoction that:

  • Replaces the friendly bacteria in your mini-wastewater treatment plant.
  • Eliminates organic buildup in your pipes and the odor from the residue.
  • Will maintain a free-flowing system and remedy a sluggish one with regular use.

BioOne is safe for use in all septic systems, grease traps, holding tanks, boat bilges, and all drain lines. It is 100 percent biodegradable. It is recognized by the EPA and safe for humans and pets.

Make sure you check with your technician to get your bottle of BioOne and sleep better knowing that you are helping your septic system.

3 Scary Scary Stories from Crawfordsville to Indianapolis

In honor of  Halloween, here are some scary stories and sites around Central Indiana.

The Crawfordsville Monster

In 1891, a strange apparition terrorized the skies over Crawfordsville in Montgomery County. Described as a “great white shroud with propelling fins,” it scared the jeepers out of a couple of ice delivery men. The dimensions of this “apparition” were 18 feet long and 8 feet wide. It had no form, no visible head, but there was an eye, a flaming eye.

It moaned. No mouth could be seen, but still it wheezed. There was also an eerie flapping sound described as sounding like a flag whipping in the wind. Several eyewitnesses, including a Methodist minister and his wife, reported the phenomenon.

News traveled around the country quickly, alarming folks from Brooklyn to St. Louis. But what was this ghostlike amoeba that hovered in the lonely skies over Crawfordsville?

Find the answer and more about the Crawfordsville Monster here.

Whitcomb’s Library

After his death in 1852, former Indiana Gov. James Whitcomb, donated his large library to what is now DePauw University in Greencastle. Legend has it that Whitcomb’s ghost came with the library to protect it.

One scary tale tells of a student who checked out a The Poems of Ossian. That night in his room, he claimed the ghost of Whitcomb appeared at the foot of his bed demanding to know, “Ossian! Who stole the Ossian?!” The incident kept the student awake the rest of the night and he returned the book at the library’s opening the next morning.

You can read more about it here.

Central State Hospital: Indianapolis’ scariest site

Since the 1850s, Central State Hospital has been described as the “Hospital of the Insane.” That is always good fodder for scary stories. Shuttered in 1994, buildings remained on the campus for many years.

The Indiana Medical History Museum documents the history of the Pathology Lab of Central State. In an effort to understand the disease, the doctors would autopsy resident’s brain. To this day, the museum houses the brains with explanations of the causes of the mental diseases. You can check it out here.

It also widely suspected that many of the residents, poor and without family, were buried on the grounds, perhaps in the northwest corner behind the museum and where the Indianapolis Police Horse unit houses the horses.

Central State will always send shivers through its visitors.

Happy Halloween from Justin Dorsey Plumbing!

Guarantees and Warranties Give Peace of Mind

Plumbing can be difficult to fix. There can be more than one solution or a misdiagnosis can lead to problems continuing. Justin Dorsey Plumbing makes every effort to fix your problem on the first visit, but we make mistakes. We’re human and fallible.
That’s why we offer a six month warranty on all service calls. If your problem isn’t fixed on the first visit, we will come back and fix it.
Call our office at 800-242-2937 and ask about our six month warranty program. Before you get upset, give us a call. You’ll be glad you did.

If you’re not happy with your service, call us and give us a chance to make it right. We will answer your calls immediately. You can also email us at, with your complaint or issue and we will call you back.

Thanks for using Justin Dorsey Plumbing.

Johnson County Health gets a thumbs up from Justin!

Justin gives kudos to the Johnson County Health Department for insuring the public health while working with homeowners to reduce the burden on individual homeowners. We recently worked with Elizabeth in the Greenwood office. Our client needed to extensively renovate the septic system. The land that the house set on was too small to institute all of the public health recommendations for septic systems. The plans, which Elizabeth was required to approve, had to be modified to adapt to the homeowners current situation. Yet they also had to uphold the intention of these healthy rules. Elizabeth worked with our plans and made some great recommendations that allowed us to get the job complete and keep the homeowner from having to buy extra land.

Thanks to the Johnson County Health Department!

In plumbing and public health there are many hard choices to make. Especially when it comes to septic systems. There are many rules that have changed countless times over the years to keep the public safe from the hazards of raw sewage.

At Justin Dorsey Plumbing, we support keeping the public healthy. We see our job as a service and the warriors of that safety. We are on the front lines doing what it takes to make homeowners comfortable and keep them safe.

But changes to the rules don’t always jive with the time period many homes were built. Today’s public health requirements are difficult to follow because the land around the home doesn’t meet the standards. This is when these projects become very expensive. Any modifications to home septic systems (which really are mini wastewater treatment plants) must be approved by local health departments. These are the men and women who insure our safety from disease and unwanted bacteria.

The county health departments are responsible for the safety of the public, but sometimes the rules are too difficult to be followed because the houses were built years ago. Compromise is the best solution, while keeping the public safe and not condemning the home.

Henery Hawk says ‘Do I have to muss you up?’

Our technicians at Justin Dorsey Plumbing see all kinds of strange plumbing problems, but sometimes the problems have nothing to do with water.

Technician Paul Hangartner encountered one such problem on the road. After finishing up a call in Pittsboro, Paul was driving to his next call in Brownsburg. He spied a hawk on the road with prey in his beak. Paul tried to slow down the Justin Dorsey Plumbing truck in order to give the hawk time to fly away. Paul wasn’t sure, but he thought he hit the chicken hawk.

A few miles down the road, a homeowner flagged Paul down to indicate that the hawk was stuck in the grille of the truck. More importantly, the hawk was still alive. Paul stopped the truck, walked to the grille. The wing of the hawk had lodged in a crack in the truck. The crack was a result of the encounter with said hawk.

Paul bravely used his foot to brace the hawk and then removed the wing and quickly let him down on the ground. But not before the hawk gave a flappy thank you to his hero. See photos.

One of our technicians saved a hawk who had got his wing trapped in the grille of a Justin Dorsey Plumbing truck grille just east of Pittsboro.

One of our technicians saved a hawk who had got his wing trapped in the grille of a Justin Dorsey Plumbing truck grille just east of Pittsboro.


Why we don’t give phone quotes

Many people call our office and ask what a particular “fix” will cost. They get annoyed when we can’t answer the question. Here’s why the dispatcher cannot answer your question.

Service techs are paid more than dispatchers. Dispatchers are not plumbers. Even our service techs are hesitant to give phone quotes for these reasons.

Scope of the problem – Without correctly diagnosing the problem, service techs cannot give an accurate quote. Once the tech has seen the problem and determined the correct solution or solution possibilities, then a accurate quote can be assessed. At Justin Dorsey Plumbing, we offer “up-front pricing.” This means that you will know what it will cost before we start the work. You may think the well pump has given up, when it could be a simple problem with the electrical box.

Location of the problem – Some problems require digging or need to have a water heater replaced in the basement or access to a tiny crawlspace. All these factors affect the price. Phone quotes unfortunately lock us into a price that customers will hold us to. We need to see where the problem is and how best to repair it taking into account the particulars of the environment.

Equipment or materials – In order for us to repair the problem correctly, our technicians must be able to see what materials were there before. For instance, if your home uses copper piping, you will likely be disappointed if we quote you a price for pex, which in most cases is less expensive.

In order to best fix your plumbing problem, please allow us to send a service tech to your home or business and get a correct diagnosis. In the end, we know you will be highly satisfied with our service and you will get our limited guarantee on our repairs.

Get peace of mind.

Call Justin Dorsey Plumbing at 888-242-2937 and let us handle your plumbing problem.