Reviews

Excellent response and service. Zack represents the company well.

Tyler was great! Informative, quick, solved the issue easily and was super approachable and funny! Definitely recommend this company!

Service was quick, technician was super helpful with all my questions, AND it cost a lot less than I expected!

Thank you so very much for getting to us so quickly we appreciate your efficiency so good to have our water back we will definitely use you again! God bless and have a great week!

David was attentive and professional. Job was completed satisfactory.

Very quick and professional. I had a water damage emergency that I assumed was a busted pipe. The plumber was very methodical and took the time to rule out other issues before tearing into my drywall. Good thing too because it turned out to…

David was Awesome. Professional and personable!

Ian was extremely helpful and was able to get our drains back to normal very quickly! Really nice guy and glad to be a Justin Dorsey customer 👍

I have used Justin Dorsey for several things and each time out they responded quick. They are professional and performed quality work at a fair price. I can rely on them and trust their work! Betty Givens

Tech David did an outstanding,on time professional job on getting us back up and running with our toilet install and drains flowing again. He kept us in the loop at all times with what his next plan was before he performed it and also …

I’m usually more personal and I apologize for not remembering your name but you did a fine job sir! Flawless set up! So much better! Thank you so much for coming out on a Saturday!

Justin Dorsey comes on time and does excellent work.

Ed was awesome. Very professional and a hard working guy. That’s the type of person you want representing your company.

I recommend Dorsey plumbing because they’re prompt I think they’re family owned but when I say I can hear a smile on their voice when I call and I’m freaking out I just love them and it was my guy who came out here very professional very …

Ed & Will did a phenomenal job in overcoming numerous issues along the way. Very patient, accommodating and customer focused!!!

Great company and Kevin Blancaneaux was very professional and got all the many jobs in my basement done and kept me informed. I was shocked at how quickly they were able to send someone. The same day to look at it which is almost unheard of…

After calling, a technician was on the way. Upfront pricing. Friendly staff. Recommend this company. Got to give Jeff the technician high marks. Experienced plumber. Knew what he was doing, and ended up fixing a toilet. Wasn't in a rush to …

Good Job. Had water leaking in garage.from.Hot Water.Heater. analyzed and repaired. Good serviceman.

Ian was awesome! He’s timely and very professional. Will definitely use him again for our next plumbing project. Highly recommend Ian!

Jeff was very good will use again

I called on a Saturday and they had someone out to my house within an hour. Excellent customer service, the technician went over everything with me and was extremely helpful. I will always call Justin Dorsey Plumbing.

Vet professional and explained everything very well.

Tig was out in a jiffy! Although the news was very depressing, Tig was awesome and very, very thorough! She explained things, gave us the number to a cleanup crew and told us to contact her if any problems!

TIG IS THE BEST!!!! THANK YOU TIG…

Ed and Will did a great job. Our distribution box had collapsed so it was a big job. They keep you informed of the process and what they are doing. Would definitely recommend and will only use them from now on.

Zack was awesome! Very professional, knowledgeable, and friendly. We have found our new plumber for life!

Commercial job needed to have a water heater pan installed to pass final inspection. Their tech Zach came out that day to give me estimate and had two other techs got it done before my final inspection (less than a week). Now my …

Installed drain

Clogged bathroom Tyler the tech was very professional courteous he explained everything in great detail overall a very good experience i would call Justin Dorsey again

Diagnosed dry p drains in our basement, had a gallon of bleach in her truck and talked me through maintenance of old house basement drains. Dorsey has done all the plumbing work on our 1938

house since we moved here and I’ve been pleased …

Did a great job replacing our water heater the same day we called. Price was fair and offered other options to cut some of the price down. Kevin was very friendly, courteous made sure we didn’t have any questions before leaving.

Very nice and seemed knowledgeable with the work we had done

We are Danville Christian Church, a building over a hundred years old. We recently discovered a leak. Justin and his crew(s) worked with the Town of Danville, Miller Pipeline, AT & T and Vectren to find our issues and repair them. It …

The technician, Troy was a tremendously knowledgeable and helpful in driving my options after he took time to understand my issues. Peace of mind for selecting a very reliable option with my current basement remodel, sump pump, water …

Gave us great advice and we will be able to take next step ourselves. Very appreciative of the honesty and help.

My sewage was clogged and frozen. Tyler and Zach are life savers!! Nice, professional, and on time. I'd definitely recommend this company to family and friends.

Professional, reasonable rates and committed to finishing the job.

He was very efficient. Couldn't believe he was done in a. Hr. Very friendly

Great and fast service! I would recommend them highly!

Quick response, great work, reasonable cost , professional and courteous.

The technician arrived on time and was very nice and professional. Answered all of my questions. Would recommend Dorsey Plumbing to others.

Excellent

Zach Ryan was very professional! Gave great details of what he was doing to fix the problem! He really went above and beyond! Thanks!!

David was the tech who came out. Very nice, professional and he fixed the issue. Great service!!!!

It went well Justin did a very good job I would recommend him to everyone he was so friendly and down to earth I would rather keep him for my plumber. Job well done Justin

I met with Ian on 12/13/21. He was very personable, knowledgeable and helpful. We discussed what our plans were and he was more than helpful with seeing exactly what we would need to have done and how to best accomplish this task.

Excellent service and professionalism

I just have to say . My home was a nightmare! Tig never showed frustration alway's had a positive attitude! Micheal did an awesome job helping her figure out a solution to problem after problem. I appreciate those two human beings more than…

Repairman came the very day we called. He quickly diagnosed the problem which was a leaking and rusted out water heater. By that same afternoon he had located a new water heater with the desired specifications and had it installed by 630 pm…

Our new sink was a lot deeper than the previous one; which caused the drain to constantly have water in it. Got an appointment the next weekday and they redid the drain so it works like a champ now! Will use again!

We had a great experience with this company. We called in a Saturday and got a new water heater installed that day.

Went very well.Troy did a excellent job .

Very professional! I anticipated a specific price and they came in lower. I will definitely call them again.

The young lady that fixed our plumbing is the greatest. She knows her job from top to bottom.she was very respectful to our family. Thank you for sending her to our home.

Tech was super nice. I had an even bigger problem than I reported. The tech stayed and fixed everything.

I could not ask for more from a plumbing company. I called in a Saturday late afternoon for a exterior faucet that wouldn't stop running. Zack was able to help with that issue. However, Zack heard something in the crawl space that …

Excellent service. I appreciate my service tech (Jeff) calling me back very late on a Saturday evening to see what issue I was dealing with. He was also excellent when he came the next day to resolve my issues. I would highly recommend …

Tig is thorough & great to have in your home

Michael and his associate were prompt, thorough, and efficient. They were very helpful in explaining what the issue was and how they were going to fix it. They completed the job in a timely manner and even referred us to a company who could…

The plumber replaced the nozzle for the shower. He was very cordial and a great job.

Jeff did an outstanding job running the gas lines for new gas stove and natural gas grill!! He ran into some roadblocks and worked diligently to get around them and make everything work. Would highly recommend Justin Dorsey plumbing.

As usual, Justin Dorsey Plumbing responded quickly to our emergency, a leaking water heater. After assessing our need to replace it, they were back early the next day with a new unit. The plumbers could not have been nicer or more skilled. …

I must say I would highly recommend this company my experience with Jason and David was a 10 out of 10. I am so very pleased and definitely will be a repeat customer in the near future. Thank you

I was extremely pleased with Zack . He did a great job, was very professional. I made an appointment for him to finish some work next month. He was very good at working with me on my budget timeline. Thanks

I have used Justin Dorsey several times to remove roots from my main sewer line and they have always taken care of me very well

Every experience I've had using this company, has been positive. Not only great technicians, also above beyond a standard of service. Very grateful to have used these professionals!

Just had an insinkerator installed by Ian with Justin Dorsey. Would recommend him to friends and family. He was very professional and knowledgable. 5 star job.

The plumber arrived and assessed issues on my kitchen sinks pipe.…

My repairman was exactly on time. He had the the faucet prepared within ten minutes. He was polite. I wrote a check and all is well.

Brad, my service rep, was extremely nice, down to earth, and a positive reflection on Justin Dorsey Plumbing. He was very well-informed regarding options I had to repair and/or replace my toilet. Excellent customer service experience and a …

JD Plumbing switched our water service from a well to Citizens Water. Smitty and Ian were very professional and skilled. The communication from the office could have been better as I was never notified when workers would be on site or not. …

I installed a new faucet & had technical issues with the water supply. Jenny was my techs name and she was great & didn’t laugh at my simple mistake that took her a few minutes to fix. She even gave me pointers on my garbage disposal I need…

Always on time, always fix the problem, they have earned my trust!! Thank you🐺🐺

Good service just a little misunderstanding

Excellent fast, friendly, courteous, knowledgeable and totally professional service. We highly recommend this company and will use them again. TOTALLY satisfied!

Tech TIG was very knowledgeable and explained what my options were and the approximate cost of each. TIG went right to work with the right tools for the job without waisting time. A very professional job!!

Jeff was very professional and efficient. Analyzing the problem immediately, he made necessary adjustments and tested repeatedly. After explaining the situation to me he was quite willing to repeat his analysis to my husband that was three…

Justin and his guys did an amazing job. They make sure the repairs are made for the long-term fix and not to just band-aid the issue. They stayed late several days to get us back up and running. Highly recommended. Thank you.

Fast, precise, knowledgeable, and efficient service. I recommend Zach for any of your plumbing needs! Top tier service & professionalism.

Was very pleased with the work, and Jeff was very informative, and pleasant to be around.

very professional located the problem and fixed it fast at a reasonable price very happy

We discovered water heater leaking late Friday afternoon on a holiday weekend. Justin Dorsey sent Zack out to take a look. He explained the problem and solution and came back out the next morning to install our new water heater. He was …

Professional service.

The technician (Zachary Ryan) was very professional. courteous and knowledgeable. He answered all my questions and impressed me throughout the water heater installation process.

They checked and helped with a water heater when the pilot light went out. They were prompt and helpful.

Quick, professional service.

Came on time and got the job done!!!

Zak did a great job. I’m happy with everything he did.

I would highly recommend this company.

We love tig. She is excellent. Please tell her. Thanks.

I always trust them!!

The Technition’s were excellent workers. They were professional and polite. The work was completed quickly and with a very good result.

Tig was fantastic. We appreciate the great service.

Tig was great. She explained exactly what she needed to do and repaired my pipes and replaced some. She was quick and extremely efficient. Feel free to send her next time I have a dilemma . Thank you.

Appreciated receiving a phone call and text about plumber being behinf schedul. W en Brad arrived he was very professional, friendl and listened carefully to the description of my plumbing problem. Brad worked past his normal quitting time…

She did a great job.

Great experience! Had a stripped faucet to the washer that was leaking water. They were here in under two hours and done in less than 30 minutes. Very professional and great quality of work.

Good job quick very respectful thank you!

Great people always do a excellent job and always very professional.wouldnt go anywhere else for anything

I had a great experience today...rough few days getting around to it but quality work and professionalism as usual by the installation people I have had at Justin Dorsey Plumbing

Third time using these guys. Always amazing service.