Request Service 24/7

Has the Justin Dorsey team performed work for you? Leave us a review on Google or Facebook!

 

From 513 reviews
Jessica Lynn
Jessica Lynn

Kevin was very professional and did an excellent job fixing my bathtub drain and water heater flue. Thank you

via Google
Scott Martin
Scott Martin

Excellent and quick service as always!

via Google
Mike Harris
Mike Harris

Responsive, friendly and very professional. Highly recommend for both home and business.

via Google
Monica Naylor
Monica Naylor

Arrived promptly, price was very reasonable for work done, warranty given, left the bathroom very clean. Very happy with this service. Tub is finally draining properly.

Response from business owner

Thank you for the five-star review, Monica! It was our pleasure to work with you. We appreciate your business so please don't hesitate to reach out if you ever require further assistance!

via Google
Margarett Monday
Margarett Monday

Called on Sunday for plumbing issue. They came out and helped us with finding out what the problem really was. On time, helpful, reasonable price and very friendly. Will use again and definitely recommend.

Response from business owner

Thank you for the five-star review, Margarett! We appreciate your kind words! Please don't hesitate to reach out if you ever need further assistance!

via Google
hugh miller
hugh miller

excellent work

Response from business owner

Thank you, Hugh! We are so glad you had a great experience and that we were able to help with your plumbing needs.

via Google
Lillian Smith
Lillian Smith

Troy was hands down the best plumber ever. He is amazeballs. ♥️♥️♥️♥️

Response from business owner

Thank you for the review! We agree, Troy is one of the BEST! We are glad you had a great experience and look forward to serving you.

via Google
Anonymous2
Anonymous2

Kevin was very nice, easy to talk with, thorough and informative about issues that he found during this check up. I am waiting for him to get back with us after he checks on things we discussed. We are so glad we signed up for your …

read more
Casey Alltop
Casey Alltop

Very nice and professional. Highly recommend.

Response from business owner

Thank you for the five-star review, Casey! We appreciate your business and recommendation. Don't hesitate to reach out the next time you need help with anything!

via Google
Ronald Kirts
Ronald Kirts

The service was great and the plumber was knowledge was great

Response from business owner

Thanks for the review, Ronald! We are glad you had a positive experience and that we were able to get your plumbing flowing smoothly again.

via Google
kimberly harrington
kimberly harrington

Kyle was very professional very focused with getting the job done. Very satisfied with Dorsey plumbing.

Response from business owner

So glad you were happy with our technician. We strive to do our best.

via Google
Joseph Gregory
Joseph Gregory

Would recommend to anyone.

Response from business owner

Thanks for the wonderful review!

via Google
Joseph Brown
Joseph Brown

They made a scheduling error But fixed it and got somebody out to our house. We had Brad and he did a phenomenal job.

Response from business owner

Thanks for the review and we appreciate your flexibility and patience! We are happy we were able to assist and hope to work with you again.

via Google
Sheryl Anderson
Sheryl Anderson

Justin Dorsey responded quickly just before a major storm. Had problem fixed in minutes. I will use them again. Service tech was friendly and knowledgeable.

Response from business owner

Thank you for the five-star review, Sheryl! We're glad to hear you had a great experience and look forward to working with you next time!

via Google
William Smith
William Smith

They came quickly after contacting. The representative was very personable, clean, and professional. He was able to answer all my questions and explained his work in detail as he progressed through the job.

Response from business owner

So glad we were able to provide you with a wonderful experience!

via Google
Jason
Jason

Ian was professional and got the drain cleared in a timely manner. Would use again if needed.

Response from business owner

Thank you for the great review! We always love to hear how our team is doing, and we are so happy to hear you had a great experience. We are here whenever you need us!

via Google
Norma Zajac
Norma Zajac

My neighbor recommended Justin Dorsey Plumbing. Tyler was my service provider. He was prompt, patient and definitely knew how to problem solve. Hopefully I won’t need a plumbing service again but if I do, I would definitely call you again…

read more
Response from business owner

Thank you for leaving us a five-star review, Norma! We're always proud to hear about the great job Tyler is doing! We hope you don't have any plumbing issues any time soon either, but we'll be here if you do!

via Google
Kimberly Thompson
Kimberly Thompson

They scheduled an appointment for a Saturday. This was not an emergency situation, just that weekends were easier for me. That was the first plus.

They gave me a timeframe and despite the technician arriving later, I was notified early on …

read more
Response from business owner

Thank you for your feedback and for your flexibility! Our team works hard to make sure our customers receive the best care, and we are glad to hear you had a great experience. We are always here if you need us!

via Google
Teresa Bailey
Teresa Bailey

Pressure switch replacement I called one day they were here the next day right when they said they would be here Zach was very nice and did a great job! I’m very pleased with this company and would highly recommend them!

Response from business owner

Thank you, Teresa! We are so glad you had a great experience with Zach and received the quick, effective care you deserve. Please let us know if there is anything else we can do for you.

via Google
Virginia Prochilo
Virginia Prochilo

Dorsey Plumbing installed my water softener. Fair price. Professional and quick.

Response from business owner

Thank you for the review, Virginia! We are proud to serve you.

via Google
Dan
Dan

Very polite and on-time. I will use them again.

Response from business owner

Thank you, Dan! We strive to provide quality care and service, and we are glad you had a great experience. We are here whenever you need us!

via Google
Bert Thralls
Bert Thralls

We had to shut off water to house due to leak in the crawl space. An old cast pipe was leaking. It was replaced. The technician was very professional and quick with his work. The bill was a little high, but in line with the amount of …

read more
Response from business owner

Thank you for your review, Bert. We strive to keep our services as cost efficient as possible while providing the high quality, professional care you deserve. We appreciate your feedback and hope to work with you again!

via Google
Donna Bowling
Donna Bowling

My plumber was a wonderful, professional lady who diagnosed the problem swiftly and successfully.

Response from business owner

Thank you for the review, Donna! We are so glad you had a great experience and that we were able to help with your plumbing needs. Please let us know if there is anything else we can do for you!

via Google
Ford, A
Ford, A

Very prompt. Polite and friendly service person.

Les Rice
Les Rice

Replaced leaking well pressure tank

Response from business owner

Les, thank you for taking the time to leave us a 5 star review based on our plumbing work! We appreciate your business.

via Google
William Cox
William Cox

Very professional and honest. Great company, I would highly recommend.

Response from business owner

Thank you! We loved working with you and appreciate your kind feedback!

via Google
Mary Close
Mary Close

It was very good I am very satisfied with the work they did .

Response from business owner

Thank you, Mary! We were proud to work with you and are so glad you had a great experience. Please let us know if there is anything else we can do to assist with your plumbing!

via Google
Dodson, P
Dodson, P

Thank you !you have real nice employes,manerly and handsome dont tell them ha

Sharp, S
Sharp, S

Thanks for such quick service, during the Thanksgiving holiday. God bless.

Amy Tripp
Amy Tripp

Kevin was wonderful – efficient and knowledgeable, thank you!

Response from business owner

Thank you for your five star review, Amy! We're so glad to hear Kevin did a wonderful job and look forward to working together in the future!

via Google
Steve Craig
Steve Craig

We called on Friday, Nov. 18, and they had a technician at our house in less than a day. He was Brian Eads, and he was great. He had a hard job that would have stymied a lesser man. I sent a letter of praise to his boss Justin.

Response from business owner

Thank you for the amazing review, Steve! We take great pride in our team's work, and we are so glad you had a great experience. Please let us know if there is anything else we can do for you. We are here for you!

via Google
Mark W
Mark W

Took care of our problem quickly and professionally.

Response from business owner

Thank you so much for your review, Mark! We are happy that we were able to take care of your problem in a timely manner and hope you will consider us again in the event you need service in the future.

via Google
Pamela England
Pamela England

Tyler was prompt, knowledgable, and very nice. Fixed the problem in a timely manner. When you have sewage backing up you want and need a quick reliable fix. Ty so much.

Response from business owner

Thank you for your review, Pamela! We're so glad you're satisfied with your experience. We're happy to serve you!

via Google
Magi Strickler
Magi Strickler

Tyler came to fix out ejector pump. He was so kind and knowledgable. I would have him back to fix any plumbing issues I have in the future.

Response from business owner

Thank you for your review, Magi! We appreciate your business!

via Google
Charles Richwine
Charles Richwine

Will, was Great asset to the company!

Response from business owner

Thank you for your review, Charles! We are so happy to serve you!

via Google
robert barbuch
robert barbuch

My daughter recommended Justin Dorsey Plumbing and I am now a customer. Kevin B. was the plumber sent to the house and I am very happy with results and the final cost.

Response from business owner

Robert,

Thank you for taking the time to share your experience with us! We are pleased to hear that you are happy with the outcome! Please keep us in mind for all of your plumbing needs!

via Google
Robin Strole
Robin Strole

Estimate on well pump. Prompt, professional and courteous!

Response from business owner

Thank you for your review, Robin! We appreciate your business!

via Google
Doug Alvis
Doug Alvis

Will was fantastic and completed job perfect

Response from business owner

Thank you for your review, Doug! It was a pleasure serving you!

via Google
Marrs, V
Marrs, V

He did great job for me!

Anne Emison Wishard
Anne Emison Wishard

Quick service and nice people. A great combination

Response from business owner

Thank you for your review, Anne! We're so glad you're happy with your service. We're happy to serve you!

via Google
Rader, E
Rader, E

Very prompt courteous done a great job

Michael Callahan
Michael Callahan

Water heater developed a leak that I discovered at 5:30pm, called their after-hours call service and was schedule for service the next day. Will, the repairman, arrived on time, professionally walked me through the work he going to do and …

read more
Response from business owner

Thank you for your review, Michael! We're so glad you're satisfied with our work. We're happy to serve you!

via Google
M Cole
M Cole

We had Justin Dorsey install a new dishwasher and mitigate some of the botched plumbing and routing of the former installation. They did a great job at a fair price when no one else we called would take on the job. Will definitely hit them …

read more
Response from business owner

Mr. Cole,

Thank you for taking the time to share your experience with us! We are pleased to hear that our team was able to go above and beyond while meeting all of your needs and we look forward to working with you in the future!

via Google
Melissa Niemann
Melissa Niemann

Tyler helped me with a really bad blockage under my house! Was very nice, calm and helpful n my crazy situation. I would definitely use him again and recommend his services to family n friends.

Response from business owner

Thanks for the review! We are so glad that Tyler was able to make it a good experience and solve your plumbing issue.

via Google
Ed Williams
Ed Williams

👍

Response from business owner

Thank you for your review, Ed! We're happy to serve you!

via Google
TRACY HANSON
TRACY HANSON

Serviced lift station,

Response from business owner

Thank you for your review, Tracy! We're happy to serve you!

via Google
Judy Ellis
Judy Ellis

Best service ever with great people, prompt service and and job well done. I would recommend them for sure.

Response from business owner

Thank you for your review, Judy! We are so glad you had a great experience with our team. We're happy to serve you!

via Google
Jared Colburn
Jared Colburn

In short, Jeff was fantastic! Showed up on time and got right to work. I needed help with installing a few recirculation devices for my Navien tankless water heater and performing a yearly service. Jeff was very knowledgeable, very …

read more
Response from business owner

Thank you for your review, Jared! We're so glad you had a great experience with Jeff. We truly appreciate your business and are happy to serve you!

via Google
Timothy Sims
Timothy Sims

They were great fixed a leaky toilet that the seal had gone bad on.

Response from business owner

Thank you for your review, Timothy! We're so glad you're satisfied with your experience.

via Google
Ellis, J
Ellis, J

I can not say enough good things about your company. They turned a big problem in to a good experience. They were quick to diagnose the prom and fix it. Your technicians were amazing. Thank you so much

william templin
william templin

Jeff was very professional and speedy and fixed it right.

Response from business owner

Thank you for your review, William! We are happy to serve you!

via Google
Joan Burke
Joan Burke

Work was done very efficiently by a very qualified technician named Ian.

Response from business owner

Thank you for your review, Joan! We're so glad you had a successful experience with Ian. Our team of friendly and skilled technicians make us very proud. We're happy to serve all your plumbing needs!

via Google
Frank Wise
Frank Wise

Ian, the gentleman they set out was wonderful and very courteous and performed an excellent job and explained everything and what to do in the future. Great employee you all have there! I will ask for him by name.

Response from business owner

Thank you for your review, Frank! We are so glad you're satisfied with your customer care. We take pride in our friendly and informed team. We're happy to provide your plumbing solutions!

via Google
Chriss Mcdonald
Chriss Mcdonald

Had water leaking onto floor, bit of an emergency. Their technician was here in 30 minutes, diagnosed the problem and made recommendations so we could move forward. Absolutely great work!

Response from business owner

Thank you for your review, Chriss. We are so glad we could diagnose your problem and leave you with a solution. We're happy to serve you!

via Google
Austin McDermott
Austin McDermott

Quick, affordable, excellent work and friendly. 5 stars.

Response from business owner

Thank you for your review, Austin! We are happy to serve you!

via Google
Bland, L
Bland, L

Will definitely use them again. Zach was very patient, informative and efficient. They were very prompt.

Marjorie Russell
Marjorie Russell

Driver was very friendly company very professional

Response from business owner

Thank you for your review, Marjorie! We are so glad you had a good experience. We're happy to serve you!

via Google
Abbott D
Abbott D

I had service done this morning, and I wanted to let you know that your service representative. (David), did an excellent job.

Juanita Graham
Juanita Graham

They came to my house and gave me a quote to repair the well or replace my my well. I was quite happy. They will be back to do the work soon.

Response from business owner

Thank you for your review, Juanita! We are happy to serve you!

via Google
Barbara McClure-Allen
Barbara McClure-Allen

Great service! Actually would give them Five stars…… perfection is hard to reach but Will comes pretty darn close😊

Response from business owner

Thank you for your review, Barbara! We appreciate your business. Please let us know if there is anything else we can do for you!

via Google
Kathie King
Kathie King

We called Justin Dorsey to address a recurring drain issue that multiple other companies had failed to correct. The problem was a difficult one to diagnose and it also required a creative solution. Michael, Tyler, and David all worked …

read more
Response from business owner

Thank you for your review, Kathie! We are so glad you're satisfied with your Justin Dorsey Plumbing experience. Please let us know if we can do anything else for you!

via Google
Teri Tesmer
Teri Tesmer

They gave me an estimate on a repair. I was under a time crunch in a real estate deal and they got to me the next day! Will definitely have all of my future business. Troy was great!

Response from business owner

Thank you for your review, Teri! We are so glad you're satisfied with your experience. We're happy to serve you!

via Google
Lewis M
Lewis M

Ian Byers was my tech he was very polite and efficient done a great job

Tryee, S
Tryee, S

Awesome job.Zach did a great job.We will definitely recommend you guys .

Susie Pavolka
Susie Pavolka

We had a great first experience with Justin Dorsey Plumbing! Our technician, Ian, was able to come same-day and fixed our problem right away. He was knowledgeable and professional. We will definitely use Justin Dorsey Plumbing for future …

read more
Response from business owner

Thank you, Susie! We are so glad you had a great experience with Ian and our team, and are so happy to provide the quick, professional and efficient service you deserve. Welcome to the Justin Dorsey family! We look forward to working with you again.

via Google
Dianelys Tejeda
Dianelys Tejeda

(Translated by Google) First visit to detect where the problem with the water heater was

(Original)

Primera visita para detectar donde estaba el problema del calentador de agua

Response from business owner

Thank you for your review! We are happy to serve you!

via Google
Lynda Stevenson
Lynda Stevenson

Ian Byers was polite, efficient and clean in his work. Love my new faucet and sink. Thank you Justin Dorsey Plumbing for great service.

Response from business owner

Thank you for your review, Lynda. We are so glad you're pleased with your new faucet and sink. We are happy to serve you!

via Google
Jessica Shotts
Jessica Shotts

Zachary was very professional, polite and reassuring…

Response from business owner

Thank you for your review, Jessica! We are happy to serve you!

via Google
Brian Simpson
Brian Simpson

On time, very professional and helpful on finding problem and offering suggestions on preventing future issues

Response from business owner

Thank you, Brian! We are happy to serve you!

via Google
Barbara Byers
Barbara Byers

The technician was very personable and efficient. He got the job done quickly and cleaned up afterwards. I would definitely recommend Justin Dorsey to my friends.

Response from business owner

Thank you, Barbara for your review! We are happy to serve you!

via Google
Georgeann Caine
Georgeann Caine

He made recommendations and will

return at a later date. Friendly, courteous and professional!

Response from business owner

Thank you for your review! We are so glad you're pleased with the service!

via Google
Pennye Siefert
Pennye Siefert

Zach is very courteous, detailed, and does superior work. He is thorough in discussing what is needed as well as explaining the results of his work. Justin Dorsey Plumbing provides quick service when needed. Urgency did not allow compare …

read more
Response from business owner

Thank you for the great review! We pride ourselves with a wonderful group of skilled technicians!

via Google
Wise, C
Wise, C

Excellent response and service. Zack represents the company well.

josie clark
josie clark

Tyler was great! Informative, quick, solved the issue easily and was super approachable and funny! Definitely recommend this company!

Response from business owner

Thank you for the review and kind words, Josie! We are so glad to hear you had a great experience.

via Google
Lauryn Montgomery
Lauryn Montgomery

Service was quick, technician was super helpful with all my questions, AND it cost a lot less than I expected!

Response from business owner

Lauryn, we are SO glad you enjoyed your experience. Thank you for your review!

via Google
Cheatham R
Cheatham R

Thank you so very much for getting to us so quickly we appreciate your efficiency so good to have our water back we will definitely use you again! God bless and have a great week!

C Such
C Such

David was attentive and professional. Job was completed satisfactory.

Response from business owner

Thank you for your review! We are so glad you are satisfied with the job.

via Google
Chelsea Lamm
Chelsea Lamm

Very quick and professional. I had a water damage emergency that I assumed was a busted pipe. The plumber was very methodical and took the time to rule out other issues before tearing into my drywall. Good thing too because it turned out to…

read more
Response from business owner

Thank you Chelsea! We are so glad we were able to help you get to the heart of the issue.

via Google
John Bailey
John Bailey

David was Awesome. Professional and personable!

Response from business owner

Thank you, John! We are so happy to hear you had a great experience with David — we think he's pretty great too! Please let us know how else we can assist with your plumbing needs.

via Google
James Hyten
James Hyten

Ian was extremely helpful and was able to get our drains back to normal very quickly! Really nice guy and glad to be a Justin Dorsey customer 👍

Response from business owner

Thanks, James! We're happy to have you as part of the Justin Dorsey family! Please let us know if there is anything else we can do to help keep your plumbing running smoothly.

via Google
Betty Givens
Betty Givens

I have used Justin Dorsey for several things and each time out they responded quick. They are professional and performed quality work at a fair price. I can rely on them and trust their work! Betty Givens

Response from business owner

Thank you, Betty! We are proud to have you as part of the Justin Dorsey family and honored to work with you. Please don't hesitate to call anytime you need us!

via Google
debra waldron
debra waldron

Tech David did an outstanding,on time professional job on getting us back up and running with our toilet install and drains flowing again. He kept us in the loop at all times with what his next plan was before he performed it and also …

read more
Response from business owner

Thank you for such a great review, Debra! We might be a little biased, but we think David is pretty great too! We are happy to hear you had a great experience and look forward to working with you again in the future.

via Google
Destinee Edwards
Destinee Edwards

I’m usually more personal and I apologize for not remembering your name but you did a fine job sir! Flawless set up! So much better! Thank you so much for coming out on a Saturday!

Response from business owner

Destinee, we are always here for you! Glad you had a great experience and look forward to working with you again — whenever you need us!

via Google
Jay McQueen
Jay McQueen

Justin Dorsey comes on time and does excellent work.

Response from business owner

Thank you, Jay! We are proud to serve you, and are so glad you have a had a great experience.

via Google
Scott Bell
Scott Bell

Ed was awesome. Very professional and a hard working guy. That’s the type of person you want representing your company.

Response from business owner

Thank you, Scott! Your words mean a lot as we take great pride in our team and their work. Please let us know if there is anything else we can do to assist you!

via Google
Beverly Turner
Beverly Turner

I recommend Dorsey plumbing because they’re prompt I think they’re family owned but when I say I can hear a smile on their voice when I call and I’m freaking out I just love them and it was my guy who came out here very professional very …

read more
Response from business owner

Thank you for your kind words! We are so happy we were able to make this a more pleasant experience.

via Google
Tom O'Connell
Tom O'Connell

Ed & Will did a phenomenal job in overcoming numerous issues along the way. Very patient, accommodating and customer focused!!!

Response from business owner

Thanks for the review, Tom! Our team strives to provide the best care and do whatever it takes to get the job done, and we are so glad to hear you had a great experience. Please don't hesitate to reach out if you need anything else!

via Google
Johnny Bear
Johnny Bear

Great company and Kevin Blancaneaux was very professional and got all the many jobs in my basement done and kept me informed. I was shocked at how quickly they were able to send someone. The same day to look at it which is almost unheard of…

read more
Response from business owner

Thanks for the great review, Johnny! We take great pride in our team and our quick, efficient and professional service. We certainly try to keep it affordable and provide upfront pricing, but never want to sacrifice our service, products or results. We are so glad to hear you had a great experience and hope to work with you again! Welcome to the Justin Dorsey Plumbing family!

via Google
Haberman
Haberman

Good Job. Had water leaking in garage.from.Hot Water.Heater. analyzed and repaired. Good serviceman.

Michael Archer
Michael Archer

Ian was awesome! He’s timely and very professional. Will definitely use him again for our next plumbing project. Highly recommend Ian!

via Google
Morgan, R
Morgan, R

Jeff was very good will use again

Shanna Ramey
Shanna Ramey

I called on a Saturday and they had someone out to my house within an hour. Excellent customer service, the technician went over everything with me and was extremely helpful. I will always call Justin Dorsey Plumbing.

Response from business owner

Thanks for the review, Shanna! We know plumbing problems never happen during normal hours or times...which is why we are always there 24/7 for you! We are so glad to hear you were happy with your experience and look forward to working with you again!

via Google
Korie Wells
Korie Wells

Vet professional and explained everything very well.

Response from business owner

Thanks for the great review! We appreciate your business.

via Google
Sherri Nease
Sherri Nease

Tig was out in a jiffy! Although the news was very depressing, Tig was awesome and very, very thorough! She explained things, gave us the number to a cleanup crew and told us to contact her if any problems!

TIG IS THE BEST!!!! THANK YOU TIG…

read more
Response from business owner

Thanks for the great review, Sherri!! We may be a little biased, but we think Tig is pretty amazing too! Our team works hard to provide the best experience and we are glad we were able to help you. Please let us know if there is anything else we can do for you.

via Google
Lorraine Butcher
Lorraine Butcher

Ed and Will did a great job. Our distribution box had collapsed so it was a big job. They keep you informed of the process and what they are doing. Would definitely recommend and will only use them from now on.

Response from business owner

Thanks for the kind words, Lorraine! We appreciate you and look forward to working with you again.

via Google
David Costin
David Costin

Ian Byers worked an unusual pipe break (pipe broke right at the connection, leave a section of pipe threaded into the feed pipe on a shower head). Fixed it timely and with courtesy. 5 out of 5 stars. Thank you!

Response from business owner

Thanks for the review, David! We are proud to serve you.

via Google
Christine Gall
Christine Gall

Zack was awesome! Very professional, knowledgeable, and friendly. We have found our new plumber for life!

Response from business owner

Thank you for the review, Christine, and welcome to the Justin Dorsey Plumbing family!! Our team is honored to serve you and look forward to working with you again.

via Google
Jeffrey Kravitz
Jeffrey Kravitz

Commercial job needed to have a water heater pan installed to pass final inspection. Their tech Zach came out that day to give me estimate and had two other techs got it done before my final inspection (less than a week). Now my …

read more
Response from business owner

So happy to have been of good service for you! Thanks for the rave review!

via Google
richard delong
richard delong

Installed drain

Response from business owner

Thanks for the review! We were happy to help with your installation needs and hope you had a great experience. Please let us know if there is anything else we can assist with or if there is anything we can do to improve our service to give you the five-star care you deserve!

via Google
Mitchell Zeffel
Mitchell Zeffel

Clogged bathroom Tyler the tech was very professional courteous he explained everything in great detail overall a very good experience i would call Justin Dorsey again

Response from business owner

Thank you, Mitchell! Our team takes pride in being thorough, informative and effective, and we are glad you had a great experience! Please don't hesitate to call us for any of your other plumbing needs.

via Google