Reviews

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Serviced lift station,

Best service ever with great people, prompt service and and job well done. I would recommend them for sure.

In short, Jeff was fantastic! Showed up on time and got right to work. I needed help with installing a few recirculation devices for my Navien tankless water heater and performing a yearly service. Jeff was very knowledgeable, very …

They were great fixed a leaky toilet that the seal had gone bad on.

I can not say enough good things about your company. They turned a big problem in to a good experience. They were quick to diagnose the prom and fix it. Your technicians were amazing. Thank you so much

Jeff was very professional and speedy and fixed it right.

Work was done very efficiently by a very qualified technician named Ian.

Ian, the gentleman they set out was wonderful and very courteous and performed an excellent job and explained everything and what to do in the future. Great employee you all have there! I will ask for him by name.

Had water leaking onto floor, bit of an emergency. Their technician was here in 30 minutes, diagnosed the problem and made recommendations so we could move forward. Absolutely great work!

Quick, affordable, excellent work and friendly. 5 stars.

Will definitely use them again. Zach was very patient, informative and efficient. They were very prompt.

Driver was very friendly company very professional

I had service done this morning, and I wanted to let you know that your service representative. (David), did an excellent job.

They came to my house and gave me a quote to repair the well or replace my my well. I was quite happy. They will be back to do the work soon.

Great service! Actually would give them Five stars…… perfection is hard to reach but Will comes pretty darn close😊

We called Justin Dorsey to address a recurring drain issue that multiple other companies had failed to correct. The problem was a difficult one to diagnose and it also required a creative solution. Michael, Tyler, and David all worked …

They gave me an estimate on a repair. I was under a time crunch in a real estate deal and they got to me the next day! Will definitely have all of my future business. Troy was great!

Ian Byers was my tech he was very polite and efficient done a great job

Awesome job.Zach did a great job.We will definitely recommend you guys .

We had a great first experience with Justin Dorsey Plumbing! Our technician, Ian, was able to come same-day and fixed our problem right away. He was knowledgeable and professional. We will definitely use Justin Dorsey Plumbing for future …

(Translated by Google) First visit to detect where the problem with the water heater was

(Original)

Primera visita para detectar donde estaba el problema del calentador de agua

Ian Byers was polite, efficient and clean in his work. Love my new faucet and sink. Thank you Justin Dorsey Plumbing for great service.

Zachary was very professional, polite and reassuring…

On time, very professional and helpful on finding problem and offering suggestions on preventing future issues

The technician was very personable and efficient. He got the job done quickly and cleaned up afterwards. I would definitely recommend Justin Dorsey to my friends.

He made recommendations and will

return at a later date. Friendly, courteous and professional!

Zach is very courteous, detailed, and does superior work. He is thorough in discussing what is needed as well as explaining the results of his work. Justin Dorsey Plumbing provides quick service when needed. Urgency did not allow compare …

Excellent response and service. Zack represents the company well.

Tyler was great! Informative, quick, solved the issue easily and was super approachable and funny! Definitely recommend this company!

Service was quick, technician was super helpful with all my questions, AND it cost a lot less than I expected!

Thank you so very much for getting to us so quickly we appreciate your efficiency so good to have our water back we will definitely use you again! God bless and have a great week!

David was attentive and professional. Job was completed satisfactory.

Very quick and professional. I had a water damage emergency that I assumed was a busted pipe. The plumber was very methodical and took the time to rule out other issues before tearing into my drywall. Good thing too because it turned out to…

David was Awesome. Professional and personable!

Ian was extremely helpful and was able to get our drains back to normal very quickly! Really nice guy and glad to be a Justin Dorsey customer 👍

I have used Justin Dorsey for several things and each time out they responded quick. They are professional and performed quality work at a fair price. I can rely on them and trust their work! Betty Givens

Tech David did an outstanding,on time professional job on getting us back up and running with our toilet install and drains flowing again. He kept us in the loop at all times with what his next plan was before he performed it and also …

I’m usually more personal and I apologize for not remembering your name but you did a fine job sir! Flawless set up! So much better! Thank you so much for coming out on a Saturday!

Justin Dorsey comes on time and does excellent work.

Ed was awesome. Very professional and a hard working guy. That’s the type of person you want representing your company.

I recommend Dorsey plumbing because they’re prompt I think they’re family owned but when I say I can hear a smile on their voice when I call and I’m freaking out I just love them and it was my guy who came out here very professional very …

Ed & Will did a phenomenal job in overcoming numerous issues along the way. Very patient, accommodating and customer focused!!!

Great company and Kevin Blancaneaux was very professional and got all the many jobs in my basement done and kept me informed. I was shocked at how quickly they were able to send someone. The same day to look at it which is almost unheard of…

Good Job. Had water leaking in garage.from.Hot Water.Heater. analyzed and repaired. Good serviceman.

Ian was awesome! He’s timely and very professional. Will definitely use him again for our next plumbing project. Highly recommend Ian!

Jeff was very good will use again

I called on a Saturday and they had someone out to my house within an hour. Excellent customer service, the technician went over everything with me and was extremely helpful. I will always call Justin Dorsey Plumbing.

Vet professional and explained everything very well.

Tig was out in a jiffy! Although the news was very depressing, Tig was awesome and very, very thorough! She explained things, gave us the number to a cleanup crew and told us to contact her if any problems!

TIG IS THE BEST!!!! THANK YOU TIG…

Ed and Will did a great job. Our distribution box had collapsed so it was a big job. They keep you informed of the process and what they are doing. Would definitely recommend and will only use them from now on.

Ian Byers worked an unusual pipe break (pipe broke right at the connection, leave a section of pipe threaded into the feed pipe on a shower head). Fixed it timely and with courtesy. 5 out of 5 stars. Thank you!

Zack was awesome! Very professional, knowledgeable, and friendly. We have found our new plumber for life!

Commercial job needed to have a water heater pan installed to pass final inspection. Their tech Zach came out that day to give me estimate and had two other techs got it done before my final inspection (less than a week). Now my …

Installed drain

Clogged bathroom Tyler the tech was very professional courteous he explained everything in great detail overall a very good experience i would call Justin Dorsey again

Diagnosed dry p drains in our basement, had a gallon of bleach in her truck and talked me through maintenance of old house basement drains. Dorsey has done all the plumbing work on our 1938

house since we moved here and I’ve been pleased …

Did a great job replacing our water heater the same day we called. Price was fair and offered other options to cut some of the price down. Kevin was very friendly, courteous made sure we didn’t have any questions before leaving.

Very nice and seemed knowledgeable with the work we had done

We are Danville Christian Church, a building over a hundred years old. We recently discovered a leak. Justin and his crew(s) worked with the Town of Danville, Miller Pipeline, AT & T and Vectren to find our issues and repair them. It …

The technician, Troy was a tremendously knowledgeable and helpful in driving my options after he took time to understand my issues. Peace of mind for selecting a very reliable option with my current basement remodel, sump pump, water …

Gave us great advice and we will be able to take next step ourselves. Very appreciative of the honesty and help.

My sewage was clogged and frozen. Tyler and Zach are life savers!! Nice, professional, and on time. I'd definitely recommend this company to family and friends.

Professional, reasonable rates and committed to finishing the job.

He was very efficient. Couldn't believe he was done in a. Hr. Very friendly

Great and fast service! I would recommend them highly!

Quick response, great work, reasonable cost , professional and courteous.

The technician arrived on time and was very nice and professional. Answered all of my questions. Would recommend Dorsey Plumbing to others.

Excellent

Zach Ryan was very professional! Gave great details of what he was doing to fix the problem! He really went above and beyond! Thanks!!

David was the tech who came out. Very nice, professional and he fixed the issue. Great service!!!!

It went well Justin did a very good job I would recommend him to everyone he was so friendly and down to earth I would rather keep him for my plumber. Job well done Justin

I met with Ian on 12/13/21. He was very personable, knowledgeable and helpful. We discussed what our plans were and he was more than helpful with seeing exactly what we would need to have done and how to best accomplish this task.

Excellent service and professionalism

I just have to say . My home was a nightmare! Tig never showed frustration alway's had a positive attitude! Micheal did an awesome job helping her figure out a solution to problem after problem. I appreciate those two human beings more than…

Repairman came the very day we called. He quickly diagnosed the problem which was a leaking and rusted out water heater. By that same afternoon he had located a new water heater with the desired specifications and had it installed by 630 pm…

Our new sink was a lot deeper than the previous one; which caused the drain to constantly have water in it. Got an appointment the next weekday and they redid the drain so it works like a champ now! Will use again!

We had a great experience with this company. We called in a Saturday and got a new water heater installed that day.

Went very well.Troy did a excellent job .

Very professional! I anticipated a specific price and they came in lower. I will definitely call them again.

The young lady that fixed our plumbing is the greatest. She knows her job from top to bottom.she was very respectful to our family. Thank you for sending her to our home.

Tech was super nice. I had an even bigger problem than I reported. The tech stayed and fixed everything.

I could not ask for more from a plumbing company. I called in a Saturday late afternoon for a exterior faucet that wouldn't stop running. Zack was able to help with that issue. However, Zack heard something in the crawl space that …

Excellent service. I appreciate my service tech (Jeff) calling me back very late on a Saturday evening to see what issue I was dealing with. He was also excellent when he came the next day to resolve my issues. I would highly recommend …

Tig is thorough & great to have in your home

Michael and his associate were prompt, thorough, and efficient. They were very helpful in explaining what the issue was and how they were going to fix it. They completed the job in a timely manner and even referred us to a company who could…

The plumber replaced the nozzle for the shower. He was very cordial and a great job.

Jeff did an outstanding job running the gas lines for new gas stove and natural gas grill!! He ran into some roadblocks and worked diligently to get around them and make everything work. Would highly recommend Justin Dorsey plumbing.

As usual, Justin Dorsey Plumbing responded quickly to our emergency, a leaking water heater. After assessing our need to replace it, they were back early the next day with a new unit. The plumbers could not have been nicer or more skilled. …

I must say I would highly recommend this company my experience with Jason and David was a 10 out of 10. I am so very pleased and definitely will be a repeat customer in the near future. Thank you

I was extremely pleased with Zack . He did a great job, was very professional. I made an appointment for him to finish some work next month. He was very good at working with me on my budget timeline. Thanks

I have used Justin Dorsey several times to remove roots from my main sewer line and they have always taken care of me very well

Every experience I've had using this company, has been positive. Not only great technicians, also above beyond a standard of service. Very grateful to have used these professionals!

Just had an insinkerator installed by Ian with Justin Dorsey. Would recommend him to friends and family. He was very professional and knowledgable. 5 star job.

The plumber arrived and assessed issues on my kitchen sinks pipe.…

My repairman was exactly on time. He had the the faucet prepared within ten minutes. He was polite. I wrote a check and all is well.

Brad, my service rep, was extremely nice, down to earth, and a positive reflection on Justin Dorsey Plumbing. He was very well-informed regarding options I had to repair and/or replace my toilet. Excellent customer service experience and a …

JD Plumbing switched our water service from a well to Citizens Water. Smitty and Ian were very professional and skilled. The communication from the office could have been better as I was never notified when workers would be on site or not. …

I installed a new faucet & had technical issues with the water supply. Jenny was my techs name and she was great & didn’t laugh at my simple mistake that took her a few minutes to fix. She even gave me pointers on my garbage disposal I need…

Always on time, always fix the problem, they have earned my trust!! Thank you🐺🐺